2 stars for the room, 0 stars for the company. The customer service is TERRIBLE and their rooms break all the time, but the game masters don’t do much about it. The set up for this room is very minimal (which is on theme, given that it’s a prison) but it is so dirty and disgusting (there was dust everywhere and I found a box of roach repellant under some furniture which clearly wasn’t a prop) that it’s really not enjoyable at all. The few puzzles that we did were ok, but one of the rooms was almost completely broken when we went in so we accidentally bypassed a third of the puzzles without ever even knowing that they were there. As a result we finished early, somewhat grossed out by the dirty space and completely underwhelmed. The game master was unenthusiastic, unhelpful, and unapologetic. When I brought this up with the manager he ignored me.