4 stars for the room. 0 stars for the company because their customer service is terrible and their rooms break all the time. We were pretty fortunate to have a decent experience with Blind Tiger (nothing broke) and found the room to be mostly enjoyable. There was a decent range of puzzles and they stuck to the theme. The space was pretty crammed and you could hear people in the next room which took away from the vibe. The game master was not enthusiastic and there were some inconsistencies in the back story. Overall I’d say this particular room was ok, except when we came back to do their other room (Alcatraz) we had such a bad experience that I wouldn’t recommend this company at all.